Is your printer giving you black pages? This problem could have two causes.
- Black pages could be a result of a poor connection between cartridge and printer.
- To check, reinstall the cartridge and see if that fixes the problem.
- The other explanation could be that there’s a microchip problem in the cartridge, which is causing a short in the electricity.
- This problem can’t be troubleshooted, and the cartridge must be replaced.
We hoped this quick troubleshooting helped! More questions? Call us at 800.587.1173!